Archive for February 3, 2008

Giants win the Super Bowl

GLENDALE, Ariz. (AP) -The Giants had the perfect answer for the suddenly imperfect Patriots: a big, bad defense and an improbable comeback led by their own Mr. Cool quarterback, Eli Manning .

In one of the biggest upsets in Super Bowl history, New York shattered New England’s unbeaten season 17-14 Sunday night as Manning hit Plaxico Burress on a 13-yard fade with 35 seconds left. It was the Giants’ 11th straight victory on the road and the first time the Patriots tasted defeat in more than a year.

http://sportsillustrated.cnn.com/football/nfl/scoreboards/2008/02/03/2873_viewcast_recap.html?cnn=yes 

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One survivor in Tinley Park rampage

As police continued to search for a gunman who killed five women in a Tinley Park clothing store, sources said a sixth person was also shot, but survived.

At a 2 p.m. news conference, Tinley Park Police Chief Michael O’Connell released the names of the five victims, but gave few new details about the tragedy.

O’Connell described the Saturday morning shooting as a robbery-gone-bad.


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Top 5 reasons why “The Customer Is Always Right” is wrong

When the customer isn’t right - for your business

One woman who frequently flew on Southwest, was constantly disappointed with every aspect of the company’s operation. In fact, she became known as the “Pen Pal” because after every flight she wrote in with a complaint.

She didn’t like the fact that the company didn’t assign seats; she didn’t like the absence of a first-class section; she didn’t like not having a meal in flight; she didn’t like Southwest’s boarding procedure; she didn’t like the flight attendants’ sporty uniforms and the casual atmosphere.


Her last letter, reciting a litany of complaints, momentarily stumped Southwest’s customer relations people. They bumped it up to Herb’s [Kelleher, CEO of Southwest] desk, with a note: ‘This one’s yours.’

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Search Continues For Tinley Park Gunman

TINLEY PARK, Ill. (CBS) ― The search continued Sunday for the gunman who shot and killed five women during a robbery at a Tinley Park clothing store, then disappeared after walking out the front door.

Meantime, autopsies will be performed on the bodies of the five victims.

CBS 2’s Rafael Romo reports that as the investigation continued Sunday, there was still no word on exactly how the gunman got away unnoticed. Police were reviewing surveillance videos from several stores at the strip mall, but unfortunately the Lane Bryant store where the women were killed did not have any cameras.

The shooting has not only devastated the victims’ families, but also Tinley Park and the surrounding communities.

The shooting happened just before 11 a.m. A gunman took five women into a back room at the Lane Bryant store, including one employee, and shot and killed all of them before fleeing.

Tinley Park Police Sgt. T.J. Grady said, “The motive in this case was a robbery and that at some point it went rather poorly.”

Police launched a manhunt as soon as they arrived at the scene, going from store to store finding only shoppers who were confused and in panic.

O’Connell said a bystander told officers that he had seen a stocky black man, about 5-foot-9, who was wearing a black winter coat, a knit cap and dark pants.

“We are very comfortable that the offender is out of the area. We had an immediate search of the area immediately after the incident was reported. We had an officer respond within a minute,” O’Connell said.

Attempts to find him with dogs and a helicopter equipped with infrared sensors also failed, authorities said.

Tinley Park Police Chief Mike O’Connell said the victims ages ranged from 22 to 37; four were from the Chicago suburbs and one was from South Bend, Ind.

Family members identified one of the victims as Carrie Hudek Chiuso of Frankfort. She was a teen counselor and a 1993 graduate of Homewood Flossmoor High School.

“Carrie was deeply loved by faculty and staff,” said school spokesman Dave Thieman in a statement. “She had a real touch with students. The entire H-F family is deeply saddened.”

Several stores were put on lockdown just minutes after the shooting.

Lupe Olmos was shopping at the Brookside Marketplace Shopping Center when it happened. “I’m in the dressing room and then somebody gets a call in the dressing room that she reports that she’s the wife of a manager that there’s a shooter on the loose and that the store is getting locked down. And at that I’m thinking ‘Holy cow. I’m gonna stay put, I’m not gonna move anywhere. Everybody’s in a panic,’” Olmos said.

In a Target store across the parking lot from Lane Bryant, terrified customers were herded to the front as police with pistols and rifles drawn went up and down the aisles and into storerooms searching for the gunman.

“I was so scared I couldn’t think,” said Selena Kujawa, who had just entered the store with her 5-year-old son when it was locked down. After about an hour, customers were told to leave.

“They told us to get in our cars and get out of here,” Kujawa said.
Police began allowing some shoppers into parts of the strip mall later Saturday, but had cordoned off the Lane Bryant store, which remained closed on Sunday.

http://cbs2chicago.com/local/tinley.park.shooting.2.644633.html 

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Yahoo! and the future of the Internet

The openness of the Internet is what made Google — and Yahoo! — possible. A good idea that users find useful spreads quickly. Businesses can be created around the idea. Users benefit from constant innovation. It’s what makes the Internet such an exciting place.

So Microsoft’s hostile bid for Yahoo! raises troubling questions. This is about more than simply a financial transaction, one company taking over another. It’s about preserving the underlying principles of the Internet: openness and innovation.

Could Microsoft now attempt to exert the same sort of inappropriate and illegal influence over the Internet that it did with the PC? While the Internet rewards competitive innovation, Microsoft has frequently sought to establish proprietary monopolies — and then leverage its dominance into new, adjacent markets.

Could the acquisition of Yahoo! allow Microsoft — despite its legacy of serious legal and regulatory offenses — to extend unfair practices from browsers and operating systems to the Internet? In addition, Microsoft plus Yahoo! equals an overwhelming share of instant messaging and web email accounts. And between them, the two companies operate the two most heavily trafficked portals on the Internet. Could a combination of the two take advantage of a PC software monopoly to unfairly limit the ability of consumers to freely access competitors’ email, IM, and web-based services? Policymakers around the world need to ask these questions — and consumers deserve satisfying answers.

This hostile bid was announced on Friday, so there is plenty of time for these questions to be thoroughly addressed. We take Internet openness, choice and innovation seriously. They are the core of our culture. We believe that the interests of Internet users come first — and should come first — as the merits of this proposed acquisition are examined and alternatives explored.

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